Using Technologies to Reduce Patient No-Shows

May 13,2021

No-shows are one of the major issues in the healthcare system. United States health system is burdened by approximately 150 billion dollars annually due to no-shows. Moreover, physicians lose about 200 dollars for every missed appointment. No-shows can lead to late diagnosis and pose serious health threats to the patients. Moreover, it obstructs the continuity of care by the healthcare institution. A few of the major reasons that lead to no-shows are that usually patients forget about their appointments while some prioritize their work over health appointments.

Digital streamlined approach:


Digital healthcare companies are trying to combat this issue with technology. Online healthcare platforms like BlueJay Mobile Health facilitate the healthcare domain to prevent no-shows and ensure health progress. BlueJay’s automated system sends reminders through emails and texts to reduce the possibility of missed appointments and actively participate in their care. On the other hand, the HIPAA-compliant remote video visits are very convenient for patients as they are able to avoid transportation costs, time off from their work, and long waiting hours. Telehealth platforms like BlueJay with accessible and scalable services, regular surveys, real-time video appointments, and patient engagement tools offer an effective solution to healthcare organizations to prevent no-shows from patients and lead to enhanced revenue and better outcomes.

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